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Intro
MeetMe is a web software for managing events and mailing and survey campaigns that combines various advanced and adaptable features in order to facilitate effective communication with customers, the streamlining of marketing campaign work flows, administration, resource optimization and data analysis.
From this main menu it is possible to manage:
Menu | Description |
Contacts | This is the data bank of all contacts. The contacts can be enrolled in the Events as Participants, or can be used for mailing. |
Contact Credits | This can be used to assign Credits for Training Events or Loyalty Points for a series of events. |
Lists | This is an advanced and dynamic tool for grouping the Contacts according to various criteria, for example, “Demographic”, “Interest”, “Accredited”, “Important Contacts”, etc. |
Participants | This contains the Contacts invited to the events. Their event Participation/Refusal and Accreditation can all be managed via the CRM functionality. |
Contact Levels | This is a flexible tool for creating different Levels or Groupings of Participants, for example, “Guests”, “VIPs”, “Press”, “Staff”, etc. |
Delegates | Active tool for for events such as General Assemblies. |
Badge Models | Tool for the creation and printing of badge layouts for events. |
Via the Contacts menu, you can view, create, edit and delete contacts in your address book. Contacts form the main contact list, which you can use directly for Mailing Campaigns or the compilation of Surveys or Quizzes. They can inserted in Lists in order to manage groupings, segmentations and profiles. They can be enrolled in events as Participants or used for the sending of invitations. Also available are advanced tools for Importation, Automatic email correction and Duplicate elimination. |
The Participants are the Contacts of MeetMe that can be invited, confirmed and accredited (as present) in relation to an event. Contacts form the main contact list and can be added as event Participants via various functions. With this system, it is possible to generate advanced statistics relating Contacts with Events. For Participants, it is possible to generate advanced statistics in order to know:
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From this main menu it is possible to manage:
Menu | Description |
Mailing | Function for managing mailing campaigns to contacts or to event participants. Use examples: managing advertising campaigns, newsletters, event reminders, etc. |
Event Notifications | Function for the management of standard email and web content related to the event, including: invitation email, email confirming participation, confirmation PDF / voucher, participation confirmation or refusal web pages. |
Models | Models / HTML Templates for use in Mailing, Event Notifications, Web Forms, Surveys. |
Mailing Statistics | Statistics on the reading of emails, undelivered emails, mailing subscription cancellation. To enable this feature in Mailing or Event Notifications, the option “Use URL tracking” must be selected. |
Mailing Link Statistics | Statistics on links opened from emails: the most clicked links, who has clicked various times, etc. |
Sender | Function for managing the Senders of emails in Mailing and Event Notifications. |
Function for managing mailing campaigns to contacts or to event participants.
Use examples: managing advertising campaigns, newsletters, event reminders, etc.
A Mailing campaign may be connected to an event (and its participants) or may be used directly with the Contacts.
Use URL tracking | Enables email tracking systems for statistical purposes. If tracking is active, data will be collected on the reading of emails and the clicking on links within emails. |
Unsubscribe | This enables the person receiving the email to unsubscribe from the mailing list. The function should be used in conjunction with the variable {{UNSUBSCRIBE}} and the contents relating to Unsubscribe email and Web Page. |
Name | Name to attribute to the mailing campaign, for example, “Happy New Year”. |
Sender | Select the mailbox to appear as Sender of the emails. |
Contact list | Contact list to be associated with the mailing campaign. The Lists are used to group the Contacts according to various criteria, for example, “Demographic”, “Interest”, “Accredited”, “Important Contacts”, etc. |
Event ID | Select the Event to associate to the mailing campaign. This association is necessary in order to use Event Variables referred to in the contents of the emails, for example , {{EVENT_ADDRESS}} will insert the address of the event in the email. |
HTML Header | HTML code to be used in the headers of the emails and web pages. This is useful if you want to put the same data and graphics in various email and web contents, for example, in order to use the same logo or CSS styles in all emails. |
HTML Footer | HTML to be used in footers. For example, in order to insert links to your social pages at the bottom of every email. |
Function for the management of the email and web contents e web related to the event. Invitation email Email confirming participation Confirmation PDF / voucher Over-booking email and web page Event participation confirmation or refusal web page Mailing list subscription cancellation web page
Email HTML and text contents and invitation and confirmation web pages can be set in Event Notifications. According to the event settings, contents can be used in the table of Contacts or Participants, in the Web forms or in the mailing campaigns related to the event. Here you can also set the contents of PDFs to use as confirmation vouchers. |
The event menu groups together the various Modules related to management of the event.
Menu Name | Description |
Venues | Definition of the event venues. A hierarchical organization can be used for venues with various spaces or rooms. |
Sessions | Event sessions / event schedule. The sessions can be associated with speakers, moderators and spaces or rooms. |
Events | Page for managing the general settings of the event. |
Web Forms | Page for managing the Online Event Registration Forms with customizable fields. |
Event Display | Management of the informative and interactive displays, including those relating to sessions, welcome message, assembly information, etc. |
Configured events | Tool for creating new events from pre-configured models, for example, Event with Mailing Campaign, Survey and Registration Form. |
Totem | Tool for creating Web Sites and Event Applications, designed for Participants. |
Totem pages | Management of the pages of individual Web Sites and Event Applications. |
This menu is for the creation and configuration of events. A key component for subsequent management of all the functions related to the event, including the management of the Participants, Web Forms, Invitation and Confirmation Emails, etc. Each event can be subdivided into sub-events, a useful function for road shows or events that take place in multiple locations. |
Function buttons
Icon | Function | Note |
General Event Options / Configurations | Definition of the general descriptive data for the event, including venue, start and end date, over-booking management, etc. | |
Navigation options | Configuration of the functions and buttons to use for the event, in particular in the Contacts and Participants menus. | |
Delete Event | To be used with caution – deleting the event will also delete the participants and other associated modules. | |
Open Event Assistant Screen for Accredited Participants | Opens the screen for the management of the event’s accredited participants – function for the event assistants. | |
View Main Display | Open in a new window the main display, for example, “Agenda Display”. | |
Clone event | This function creates a copy of the event together with its configurations and options. |
Functions
From this menu it is possible to manage the properties of the events and configurations relating to:
Function | Description |
Connection with other modules | The mailing campaign, registration web form, surveys, displays, etc. |
Event descriptive properties | Name, start and end, venue, etc., which can be used with the variables. |
Navigation properties | Activation of menus and buttons with functions such as “print badge”, “register”, “give accreditation”, etc. |
Event logistics | Management of overbooking, training credits, delegates, etc. |
Automation | Automatic registration of contacts, association with default lists, etc. |
The Survey Module provides for the simple and effective implementation of research and online surveys of up to tens of thousands of people. The Surveys Module facilitates the design and implementation of guided and assisted questionnaires in order to simplify compilation for the interviewee. This manual provides support for both the installation and administration of the program, for the actual creation of the research project and management of the results.
The Survey Module can be connected to the mailing campaigns and events open to registration, in order to collect more information, or during events, in order to collect feedback or to administer quizzes.
The Survey Module connects to the Variables in order to dynamically manage the data related to Contacts or the Event.
From the left menu, you can access the sections of the guide or select specific topics.
From this main menu it is possible to manage:
Menu | Description |
Attendance register | Register of the attendance of the participants at the event. The attendance data is usually used to log the entry and exit time, which can be generalised at the level of the event or of individual sessions or rooms, etc. In this menu, data can be imported from external time stampers or exported in Excel format. |
Time stampers | Tool for setting attendance registering devices such as barcode, NFC, RFID, and UHF readers and sensors. |
Badge | Database of the badges used during the event associated with the participants. |
Stations | The stations defined for detecting attendance associated with an area and connected to the time stampers. The stations are useful for grouping the attendances, such as for sessions, dinner events, etc. |
The event menu groups together the various Modules relating to event accounting, e.g.:· Registration fees for the event and sessions or entry ticket prices
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Menu Name | Description |
Participation Fee | Definition of the participation fees, e.g.:
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Payment Methods | Systems via which participants can pay:
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Transactions | View, modify and insert transactions (payments) |
From this main menu it is possible to manage:
Menu | Description |
General Options Menus | Tool for enabling or disabling the menus throughout the navigation structure at the general account level. |
Event Options Menus | Tool for enabling or disabling the menus throughout the navigation structure for specific events. |
Top Buttons Menu | Management of buttons / shortcuts that can be enabled in the top bar of the application. Useful for frequently used functions. |
The Lists are an advanced and dynamic tool for grouping the Contacts according to various criteria, for example, “Demographic”, “Interest”, “Accredited”, “Important Contacts”, etc.
The lists are useful for:
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